Customers Have Their Say

Hi Tina !

Our visit to China was a memorable one.  I thank you for that.  We were all satisfied with your service and the tour guides you gave were all good.  I have recommended you to my friends in fact i have a friend who will go on tour with a big group of family . maybe around 20-30 persons.  mayber thisnext April 2010 .  I promised her I will give her your company's name and email address and your name too. 

It was my first time to try booking to agency direct china. I was bragging about your company when I came home since most of my friends and my dads friends said booking to china directly cannot be trust and now I prove them wrong.  Just a comment on China in general especially in our experience in Beijing, In Tianamen Square the public toilet was really horrible. So far that was our bad experience in Beijing. As for the 2 hotels, Sofitel was excellent in Shanghai. service and staff were good.  As for Marriot Courtyard in Beijing, it was good except for 1 staff in the restaurant were we had our breakfast, she was impolite and harass when serving.  I complained to 1 of the staff in the restaurant and I also gave her name in the reception in the lobby.  She was good to Americans and Europeans and arrogant to us.  Do hope the hotel warned her of her bad attitiude.  As for the food, the best was the Peking duck.  Everything so far was okay.  The tour gudes were all good.  Pan in Shang hai was good.  He can answer all our questions and he was patient to my parents who are old especially they are slow in walking.  As for Zho in Yichang he was also good also patient  and respectful.  He did all his best to help us out with 1 luggage of our left in Shanghai.  Cobing in Beijing gave us excellent service.  He knows everything and he is like our son who could cheer us up specially my dad and mom.  He is very patient and gave us all comfort he could give . Cobing is the best guide .  We just missed him on our last day.

We are assigned to another guide since he was told to do something that day. It was another guide who brought us to the airport .  Cobing adviced us the afternoon on our last tour to Beijing in the way to the hotel.  We understand the situation but comparison to the guide the next day was a big difference. Just an advice to your agency, Guide should  be the same all the way until tour ends.  Overall I and my family are happy and very satisfied with your agency.  Again I thank you Tina!  As for you Tina , I salute you on the way you organize tours and your service  especially.  Overall it was Wow expereince in  China especilly booking to your agency.. I will give the tracking code too my friends and would very much be interested on a 5% or maybe more discount.  Do hope to here from me in our future trip to China and my recommendations to my friends since I have proven them wrong in generalizing China agents not reliable. 

Thank you! 

 sicerely Elaine Ong

Customer Rating

Attractions

City	Attraction	Rating (out of 5)
Beijing	The Forbidden City	4
	Temple of Heaven	4
	Treasure Houses	4
	Hall of Clocks and Watches	5
	Tiananmen Square	4	Comments: Public Toilets Horrible,very Dirty. Elatne Publish by: 2009-10-20
	Badaling Great Wall (round way cable car)	4
	Birds Nest	5	Comments: Fantastic. Elatne Publish by: 2009-10-21
	Beijing Olympic Green(outside tour)	5	Comments: Fabulous. Elatne Publish by: 2009-10-21
Shanghai	Nanjing Road	5
	Oriental Pearl TV Tower	4
	Shanghai Ocean Aquarium	4

Hotel

City	Hotel Name	Rating (out of 5)	Notes
Beijing	Sunworld Hotel ,  Location:	5
	Sunworld Hotel ,  Service:	4
	Sunworld Hotel ,  Room Comfort:	4
	Sunworld Hotel ,  Breakfast/Meals:	4
	Sunworld Hotel ,  Cleanliness:	4
Shanghai	Sofitel Hyland,  Breakfast/Meals:	5
	Sofitel Hyland,  Cleanliness:	5
	Sofitel Hyland,  Location:	5
	Sofitel Hyland,  Service:	5
	Sofitel Hyland,  Room Comfort:	5

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